Support

Something not right with a machine or an order?

We handle purchase issues, vending malfunctions, and stuck packs directly. No need to go through the host store.

Before you submit

Help us resolve it fast

Include these four details and most issues are resolved on the first reply:

1 / Machine location

The store name or unit number (found on the machine or the Locations page).

2 / Time of purchase

Approximate date and time the transaction happened.

3 / Product selected

Which slot or item you chose, if known.

4 / A clear photo

Of the machine, the receipt, or the stuck item, whichever applies.

EMAIL SUPPORT DIRECTLY

holohausllc@gmail.com
Request received. Our support team responds within 1–2 business days. Check holohausllc@gmail.com for replies.